Privacy Policy

linqd. (“linqd” or “we” or “our” of “us”) respects your privacy and is committed to protecting it in accordance with this privacy policy (“Privacy Policy”).  This Privacy Policy describes the following: 

The types of information we may collect, store, use, disclose and otherwise process that you may provide when you access and use the website (“Website”); 
Our practices for collecting, using, maintaining, protecting, and disclosing that information;
This policy applies only to information we collect in connection with this Website. It does not apply to information collected by us offline, other websites operated by linqd or third parties.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with this Privacy Policy, your choice is not to use the Website. By accessing or using this Website, you agree to the terms and conditions of this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website following such modifications shall constitute deemed acceptance of such changes by you. 

1. Information We Collect About You and How We Collect It 

We collect several types of information from and about users of the Website, including the following: 

Information by which you may be personally identified, such as name, e-mail address, telephone number, and any other identifier by which you may be contacted online or offline (“personal information”); 
Information that is derived from you but, does not identify you; 
Information about your internet connection, the equipment you use to access the Website, and usage details.

We collect this information directly from you when you provide it to us or automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. In addition, we may obtain information from third parties with whom we partner, and who have obtained information through their own direct or indirect relationships with you. We are not responsible for the privacy, security o or legal compliance measures of any third party.

a) Information You Provide to Us 

The information we collect on or through the Website may include the following: 

Information Provided By You.
We may collect personal information provided by you when you communicate with our personnel via email, text, phone or other means of communications, or when captured when you visit our website, accept our terms and conditions and/or accept cookies. Such disclosures may occur when a visitor registers on our Website, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, requests for suggestions, or other aspects of services offered by us.
Internet/Mobile Based Advertising.
We help companies serve personalized advertising across the Internet, including web browsers and mobile applications in a variety of ways such as banner and video ads. Some of the online ads you are served may be based on the content of the webpage you’re visiting; others may be based on registration or other information you provide to us and our partners; and other ads may be customized based on predictions about your interests generated from your visits to other websites.
Data for Marketing & Analytics Purposes
linqd collects personal data from the sources identified above and infers personal data to create consumer databases. Our consumer databases help companies obtain a full view of their customer base as well as that of prospective customers to help companies predict future buying behavior and build brand loyalty. Our consumer databases enable marketers to connect with new and existing consumers in both digital and offline channels, such as direct mail and online advertisements. Additionally, our consumer database can be used by companies for analytics purposes to provide insights on trends in the marketplace or business intelligence related to the company’s industry.
Calls/Electronic Communications.
We may monitor or record phone, email communications or video calls with you for quality purposes. Our customer service team members also enter certain personal information you provide into our customer service databases to ensure continuity and consistency throughout your experience with us.
Surveys and Contests.
We may provide you the opportunity to participate in surveys on our Website to measure customer satisfaction. If you participate we may request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes name, email address, and mailing address.
Testimonials and Reviews.
We may display personal testimonials of satisfied customers. We will ask for your specific consent as part of the survey. If you wish to update or delete your testimonial, you can contact us at [email protected]. We may also display customer reviews. If you provide a review that we display and wish to update or delete it, you can also contact us at [email protected].
Payment Information.
We collect payment and billing information when you register for paid products or services. For example, we may ask you to provide a billing address, or a billing contact for your linqd account. If you give us payment information, we use it solely as authorized by you in accordance with this Privacy Policy. You may also provide payment information, such as a credit card number or bank account numbers, when purchasing products or services. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.

b) Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

Details of your visits to the Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. 
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for automatic information collection may include: 

Cookies (or mobile cookies). A cookie is a small file placed on your smartphone, computer, tablet, or other device. It may be possible to refuse to accept cookies by activating the appropriate setting on your browser or smartphone. However, if you select this setting you may be unable to access certain parts of our Website. 
Google Analytics. To collect information about use of this site, Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information to improve this site, collecting only the IP address. We do not combine the information collected with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

c) Cookies Used 

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. We use both Session and Persistent Cookies for the following purposes: 

Advertising
Analytics
Personalization
Site Management

2. How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information, to: 

Provide you with the Website and its contents, and any other information, products or services that you request from us. 
Fulfill any other purpose for which you provide it. 
Develop, operate, audit and improve our services.
Detect bugs, report errors and perform activities to maintain the quality or safety of our services & Websites.
Communicate with you about one of our events or our partner events, including webinars and demos.
Respond to your comments or questions or provide information requested by you.
Notify you when Website updates are available, and of changes to any products or services we offer or provide though it. 
Track data to analyze trends, administer the Website, track users’ activities on the Website, help us understand the parts of our Websites visited most often and gather aggregated demographic information for use in improving the site
May also obtain personal information from you if you apply for a job with us. This data would include your name, email address, mailing address, employment history and any other information contained in your resume/C.V. that you submit. We may use this information to review your application for employment.

The usage information we collect helps us to improve our Website and to deliver a better and more personalized experience by enabling us to: 

Recognize you when you use the Website.  
Estimate our audience size and usage patterns. 
Store information about your preferences, allowing us to customize our Website according to your individual interests.

3. Disclosure of Your Information 

We may disclose aggregated information about our users, and information that does not identify any individual without restriction. We may disclose personal information that we collect, or you provide, as described in this Privacy Policy: 

To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. 
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company’s assets. 
To fulfill the purpose for which you provide it. 
For any other purpose disclosed by us when you provide the information. 
With your consent.

a) We may also disclose your personal information: 

To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the linqd, our customers, or others.

b) Choices About How We Use and Disclose Your Information 

You have choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the  NAI’s website.

4. How We Protect Your Information

a) Safeguards

We use commercially reasonable physical, electronic, administrative, and procedural safeguards to preserve the integrity, confidentiality, and security of all personal information collected through the Website. However, no security measure, system, or control is infallible. Therefore, like all businesses, we cannot guarantee that our Website are invulnerable to attack or misuse.

b) Your Role

You have a major role in the security and privacy of your own information. For example, you should not provide us with personal information that we do not request. Additionally, you are responsible for controlling access to any personal computing device through which your information may be stored or accessed. You are also responsible for safeguarding any passwords or other log-in credentials that may be used to access your information, including in our environment. We recommend that you log out of any account when you are done using it.

c) Third Parties

Please remember to review the privacy settings and security policies of third-party sites and services that you use, such as social media networks. We are not responsible for the privacy or security measures of any third party.

d) Incident Response

In the event that the security of any personal information under our control is compromised, we will take reasonable steps to investigate and mitigate the situation, including, when appropriate, notifying those individuals whose information may have been compromised and taking other steps in accordance with applicable laws and regulations.

5. Opting Out of Our Communications: Your Options

Choice. You may choose not to provide us with personal information or you may turn off cookies in your browser by changing your settings.

Deleting Your Information.  If you no longer desire our services, or if you want to remove your personal information from our website, you may terminate your account by contacting  [email protected].

Objection. You can object to our processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

If we have previously, with your consent, collected and processed your personal information, you may subsequently withdraw such consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to such decision, nor will it affect processing of your personal information conducted in reliance on, and as permitted under, applicable law.

Opting Out of Marketing. We send promotional emails and newsletters from time to time to users who have registered on the website and to those who have opted in to receive such emails. You can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at [email protected].

6. Data Retention

We will retain your information for as long as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of these data in our archives even after it has been removed from the website.

7. Data Security 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and personal information will be encrypted using SSL technology. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. 

8. Children’s Privacy

The services are not directed to children under the age of 13. We do not knowingly collect personal information (as that term is defined in the Children’s Online Privacy Protection Act (COPPA)) from children under 13. If we discover that an individual under 13 has provided us with personal information, we will delete the personal information to the extent required by COPPA.

9. Supplemental California Consumer Privacy Act Rights Notice

a) Our Collection of Personal Information under the California Consumer Privacy Act

The California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act of 2020, effective as of January 1, 2023, requires businesses that collect personal information of California residents to make certain disclosures regarding how they collect, use, retain and disclose such information. Throughout our Privacy Policy, we describe the specific pieces of personal information and sensitive personal information we collect, the sources of that information, and how we disclose it. We may collect the following categories of personal information:

Personal information

Your name, address, phone number, e-mail address, other account information, and cookies

Internet or other electronic activity information, such as

IP address

Geolocation data, such as

General location

Sensory data, such as

Audio, electronic, or visual information if you call customer service

Professional or employment-related information, such as

Work phone number
Employer name

Sensitive personal information, such as

Your account log-in
Precise geolocation
Password or other credentials allowing access to your account

Categories of sources from which we collect these categories of personal information about you:

We collect the categories of personal information listed above from the types and categories of sources described above in Section 1 of this Privacy Policy.

Categories of third parties to which we may disclose these categories of person information:

We may disclose the categories of personal information listed above to the categories of third parties described above in Sections 3 of this Privacy Policy.

Operational purposes for disclosing these categories of personal information:

We have disclosed these categories of personal information above and sensitive personal information for a range of operational purposes, including for business purposes such as:

Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
Helping to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes.
Debugging to identify and repair errors that impair existing intended functionality.
Undertaking internal research for technological development and demonstration.
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.

We do not sell or share your personal information or sensitive personal information. We have no actual knowledge that we have sold any personal information of consumers under 16 years of age.

b) Your California Rights

California residents have the right to request information about our collection and use of your personal information. This ‘right to know’ may be submitted in writing to us at the contact information set forth below. Upon receipt of such request we will disclose to you the following:

The categories of personal information that we have collected about you.
The categories of sources from which the personal information is collected.
The business or commercial purpose for collecting or selling personal information or sensitive personal information.
The categories of third parties with whom we share personal information or sensitive personal information.
The specific pieces of personal information or sensitive personal information we have collected about you.
The right to opt-out of sale or sharing to third parties of your personal information (as sale and sharing is defined by the CCPA).
The right to request that we correct inaccurate personal information.
The right to request that we delete personal information collected or maintained by us about you, unless subject to a legal exception.
The right to know what personal information or sensitive personal information is sold or shared and to whom. The right to limit use and disclosure of sensitive personal information.
The right to designate an authorized agent to make a request under state law on your behalf by having the authorized agent submit such request and provide appropriate documentation needed to substantiate the authorization and/or request. The right to be notified that we collect personal information about you, and the purposes for which the information will be used.

c) Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA. Unless permitted by law, We will not:

Deny you products or services;
Charge you different prices or rates for products or services, including through granting discounts or other benefits, or imposing penalties;
Provide you a different level of quality of goods or services; or
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

d) Retention of Your Information

Please see the “Data Retention” section above.

e) How to Make a Privacy Request

You may exercise any of your rights outlined above by contacting us as set forth in Section 11 (Contact Information) below.

Only you or a duly authorized agent may make a CCPA request on your behalf. If you are an authorized agent making a request on behalf of a California resident, please call us toll-free at 1-800-733-7479. To process your request, our team may require identity verification. In some instances, we may decline to honor your request where an exception under law applies.

You have the right to make a free request twice during any twelve-month period. The request must:

Provide sufficient information for us to reasonably verify that you are the person, or an authorized representative of the person, about whom we collected the personal information or sensitive personal information; and
Describe your request with sufficient detail for us to properly understand, evaluate, and respond to the request.

Submitting a request does not require you to create an account with us. However, for your safety and the safety of your information, we cannot fulfill a request to provide or delete personal information or sensitive personal information if we cannot verify your identity or authority to make the request and confirm that the personal information or sensitive personal information relates to you or an individual for whom you are an authorized agent. We may require additional verification before deleting or disclosing particularly sensitive information. We will only use the verification information you provide for the purpose of verifying your identity or authority to make the request.

We do not charge you a fee to process or respond to your verifiable consumer request, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

10. Changes to Our Privacy Policy 

We may update our Privacy Policy from time to time. Any changes shall become effective when posted to this Website, and your continued use of the Website following such updates shall constitute deemed acceptance of any modified terms and conditions.   

11. Contact Information 

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at [email protected].